Return Policy

Hyper MS
Poole, Dorset BH12 3NX
United Kingdom

Email: Ruststopcontact@gmail.com
Website: www.ruststopperdevice.com

Thank you for shopping at RUST-STOPPER. If you are not completely satisfied with your purchase, we're here to help. Please review our policy on returns and refunds.

Returns

You have 14 calendar days to return an item from the date you received it. To qualify for a return, your item must meet the following criteria:

The item must be unused and in the same condition that you received it.
It must also be in the original packaging.
The item requires the receipt or proof of purchase.

Please note that some goods are exempt from being returned unless defective. These include perishable goods, personalised items, and sealed goods that are not suitable for return due to health or hygiene reasons and were unsealed after delivery.

If your return meets these terms, you can initiate a return by contacting us with your order number and details about the product you would like to return. We will provide you with instructions on how and where to send your package.

Refunds

Once we receive your returned item, we will inspect it and notify you of the receipt of your returned item. We will promptly inform you of the approval or rejection of your refund based on the condition of the item returned.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain number of days, depending on your card issuer's policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. We recommend using a trackable shipping service or purchasing shipping insurance for items of significant value.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same item, send us an email at [insert contact email] and send your item to [insert return address].

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If you have any questions on how to return your item to us or about a refund, please contact us at [insert contact email] or call us on CONTACT PAGE